Employment Opportunities

Thursday, 31 October, 2019

Assistant Team Leader for Opioid Response Outreach Team in Homeless Services Program

Our new DC Opioid Response Outreach Team within the Homeless Services Program has an opening for an Outreach Assistant Team Leader.  This position reports directly to the Homeless Services Programs Manager and provides direct services including outreach for homeless individuals struggling with Opioid addictions. Conduct assessment and coordination, additionally assists with developing the team’s outreach strategy across its catchment area, representing the team at community level outreach provider meetings, and compiling team data from the HMIS for monthly reports. Leadership responsibilities include: Running team meetings, representing the team at external meetings, attending provider meetings, coordinating team response to city alerts, coordinating team participation in city events, and leading the team response to requests from grantor and Mayor’s Office. The Outreach ATL will provide supervision to for up to 4 staff and back-up supervision to Program Manager for up to 12 staff.   The ATL will have flexible day-time shifts Mon thru Sun ~7am to 11pm; with some rotating evening and weekend hours as part of a published schedule of after-hours services.


Opioid Response Outreach Assistant Team Leader Responsibilities:

  • Represent team at biweekly CAHP community team meetings and monthly DC Homeless Outreach provider group meetings
  • Assist with developing the team’s outreach strategy across its identified catchment area
  • Be responsive to DBH high priority requests for assistance (e.g., encampment protocols, severe weather alerts, etc.)
  • Provide guidance and support to staff conducting outreach activities in the community
  • Assist with compiling HMIS data for monthly reports
  • Enhance collaborative relationships with community partners who con-currently serve participants by building rapport, offering education about CAHP, and maintaining referral channels
  • Complete documentation of contacts, assessments, and service plans and enter into relevant database (e.g., HMIS) within 48hr of interaction
  • Engage and attend meetings with grantors and community stakeholders as needed
  • Remain informed of the District’s Coordinated Assessment and Housing Placement (CAHP) processes for single adults, transition-aged youth, and veterans.
  • Utilize community-wide outreach methods such as weekly rotation of in-person visits to public and private spaces in the community (e.g., parks, bridges, vehicles, uninhabitable buildings, homes with doubled-up arrangements, etc.)
  • Provide back-up supervision to Program Manager for up to 12 staff
  • Provide supervision to for up to 4 staff
  • Provide outreach and serve assigned clients as needed for the team. 
  • Ensure that all documentation is completed monthly. One hundred percent compliance is expected.
  • Participate in crisis intervention and emergency evaluation
  • Lead meetings and oversight of daily activities in coordination with Team Manager.
  • On a rotating basis, participate in after-hours phone consultation and community-based support for emergent issues (e.g., hypothermia cold weather alerts, large scale lease-up events, encampment protocols, etc.)
  • Provide On-Call Services for Homeless Services Department carry a cellular phone at all times while providing frontline response during the published schedule of after-hours services
  • Provide sufficient intervention to clients and providers so that the situation is either resolved or adequately mitigated such that additional resolution can be completed during daytime hours by other providers
  • Consult with supervisor for service delivery
  • Flexible day-time shifts Mon thru Sun ~7am to 11pm; with some rotating evening and weekend hours as part of a published schedule of after-hours services 
  • Other duties as assigned.

Opioid Response Outreach Assistant Team Leader Qualifications and Required Skills:


  • A bachelors’ degree with 3 years of relevant work experience, or high school with 6 years of relevant work experience.


  • PTO (vacation/sick/holidays)
  • Medical/Vision/Dental/Prescription Drug Insurance
  • Flexible Spending Accounts
  • Long-term disability
  • Voluntary life insurance
  • Employee Assistance Program
  • Immediate 403(b), with employer contribution after two years of employment
  • Credit union and banking partners including M&T Bank and State Employees Credit Union of Maryland
  • Educational assistance after one year of employment
  • Professional and leadership development
  • Pre-tax Metro cost
  • Mileage reimbursement for eligible employees
To apply please email a resume and cover letter to Ishan Heru, Director of Community Impact, at  iheru@ccdc1.org. Applications will be considered on a rolling basis. We encourage people of color, women, LGBTQIA+, and people with disabilities to apply.
Contact: iheru@ccdc1.org

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